The Dent & Detail Clinic Frequently Asked Questions

It depends on the extent of the damage. Minor repairs can take 1–3 days, while major collision repairs may take a week or more.

Most collision repairs are covered if you file a claim under your comprehensive or collision insurance. We work directly with your insurance company to simplify the process.

No. By law, you can choose any repair shop you trust. The Dent & Detail Clinic in Kansas City, KS works with all major insurance providers.

Yes. We use advanced color-matching technology and high-quality paint to ensure a seamless finish that matches your vehicle's original color.

Absolutely. We restore your vehicle to factory standards, ensuring it is both safe and road-ready.

Make sure everyone is safe, call the authorities, document the damage, and contact your insurance provider. Then, call The Dent & Detail Clinic at (913) 677-6767 to schedule a damage assessment.

Yes. The Dent & Detail Clinic provides free, no-obligation estimates so you can understand the cost and scope of repairs before any work begins.

Yes. We stand behind our work with a warranty on both parts and labor for your peace of mind.

Yes, we offer rental car assistance and work with local providers to help keep you moving during repairs.

We handle everything from dents, scratches, and bumper damage to full frame straightening, panel replacement, and custom paint jobs.

Estimate requests can be made by phone at (913) 677-6767 or online, and walk-ins are welcome. Calling ahead is a good way to make sure the estimator is available for your convenience.

We are open Monday through Friday from 9 AM to 5 PM and Saturday from 10 AM to 2 PM. We are closed Sunday.

No. We do not offer after-hours drop-offs or pickups. Please arrange your visit during our business hours.

Todd Huffman founded The Dent & Detail Clinic in 2001, inspired by his interest in automobiles and the opportunity to use his knowledge to serve the community. We are locally owned and family owned.

Yes. We accept customer-pay repairs without an insurance claim.

Yes. We have an accessible entrance, accessible parking and a wheelchair-accessible restroom. We can note your communication or access needs when you bring in your vehicle.

Yes. We have a customer waiting area and Wi-Fi.

Yes. We can provide text or email updates and photos of repair progress. We confirm your preferred contact method and who is authorized to receive repair information.

Yes. Please remove valuables before drop-off. We do not inventory personal belongings at intake.

No. We do not record vehicle mileage at arrival.

Yes. We accept vehicles overnight and secure stored vehicles when the shop is closed, with controlled key storage and protection for weather-exposed openings. Drop-off and pickup must take place during business hours.

Yes. We offer priority appointments for accident damage. Call (913) 677-6767 to discuss availability.

Yes. We offer fleet billing and written estimates for fleet customers.

Yes. We provide copies of repair records and signed authorizations on request, and we can review records from previous repairs when planning the work.

We service Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hummer, Hyundai, Infiniti, Jeep, KIA, Lexus, Lincoln, Mazda, Mercedes-Benz, Mercedes-Benz Sprinter Van, Mercury, MINI, Mitsubishi, Nissan, Oldsmobile, Pontiac, Porsche, Range Rover, Saab, Saturn, Scion, Subaru, Suzuki, Toyota, Volkswagen, and Volvo.

Customer-supplied parts are subject to our approval. We inspect parts before installation and explain applicable differences in parts warranties.

We document hidden damage found during disassembly and distinguish it from unrelated or pre-existing damage. We will notify you about unsafe collision damage or warning lights and safety issues outside the authorized repair.

Yes. We notify you when outside specialists are involved and review their work before delivery.

Yes. We consult manufacturer procedures and check vehicle identification and equipment when planning repairs. Structural work follows manufacturer repairability limits, sectioning locations, welding or bonding requirements and material heat limits. Required fasteners, torque values and adhesive cure times are part of the repair process.

Yes. We restore corrosion protection and seam sealer as part of the repair, inspect hidden mounting areas and keep drain openings clear. We also check door, hood and trunk alignment.

Yes. We obtain your approval before switching from paintless dent repair to conventional repair. We also discuss pre-existing paint damage that may affect the work.

We verify the paint code, clean and prepare the surface, remove trim where needed and protect nearby areas from overspray. We use compatible paint products and appropriate primers, follow curing requirements, use a spray-out panel when needed and check the finish under more than one type of lighting.

Where repairs affect them, we check connectors, windows, mirrors and cameras and follow manufacturer paint-thickness limits around radar and sensors. We retain scan results and calibration documentation when calibration is part of the repair.

High-voltage work is performed only by trained personnel. Contact us to discuss the repairs needed for your particular vehicle.

Yes. We obtain authorization for road tests and perform them when required and safe. We check affected areas such as steering centering, tires and wheels, headlamp aim and restraint systems as applicable to the repair.

We complete a final quality-control check, check lights and closures, perform water-leak checks where sealing was affected, and clean the vehicle before pickup. We explain the completed work, provide an itemized final invoice, account for the keys and offer a walkthrough with a staff member. We also explain relevant setting resets or changes in feature operation.

We can return removed parts when insurance, exchange and disposal requirements allow.